Shipping Policy

Shipping Policy

Order Processing
All orders are processed within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email with your tracking details once your order has been dispatched.

Delivery Timeframes
We ship internationally to most countries worldwide. Once dispatched, orders typically arrive within 7–12 business days depending on your location and local customs processing times.

Please note delivery timeframes are estimates and may vary due to factors outside our control, including customs delays, public holidays, or courier disruptions.

Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Customs & Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages
If your order has not arrived within 15 business days of dispatch, please contact us at [your email] and we'll do our best to resolve the issue promptly.