FAQs

Frequently Asked Questions

What are Volra red lens glasses designed for?

Volra glasses are designed for evening and nighttime screen use. The deep red lenses help reduce exposure to shorter-wavelength visible light from devices and artificial lighting, making them a simple addition to your nighttime routine.

When should I wear them?

We recommend wearing them during evening screen time, especially when using your phone, laptop, tablet, TV, or other bright digital devices.

Can I wear them during the day?

Yes, but the red lenses significantly change how colours appear. They are primarily designed for evening and nighttime use.

Are Volra glasses unisex?

Yes. Our glasses feature a versatile unisex design made to suit a wide range of face shapes and styles.

Can I wear them over prescription glasses?

Volra glasses are not specifically designed as fit-over glasses. Whether they fit comfortably over prescription frames will depend on the size and shape of your existing glasses.

Do the lenses change how things look?

Yes. Because of the deep red tint, colours will appear warmer and darker while wearing the glasses. This is completely normal.

Are these prescription glasses?

No. Volra glasses are non-prescription eyewear. If you require vision correction, continue using your prescribed eyewear as recommended by your optometrist.

How do I clean my glasses?

Use a clean microfiber cloth to gently wipe the lenses. For a deeper clean, use lukewarm water and a small amount of mild soap. Avoid abrasive cleaners or rough materials that could scratch the lenses.

How long does shipping take?

Shipping times depend on your location and the shipping method selected. Please check our Shipping Policy for the latest estimated delivery times.

How can I track my order?

Once your order has been shipped, you will receive tracking information by email when available.

Can I return my order?

Please refer to our Return and Refund Policy for current eligibility, timeframes, and instructions.

What if my glasses arrive damaged?

If your order arrives damaged or incorrect, contact our customer support team as soon as possible with your order details and photos of the issue so we can assist you.

How can I contact Volra?

If you have any questions about your order or our products, use the contact form on our website. Our customer support team will get back to you as soon as possible.